Legal notice
1. Website Operator
This website and online store (the "Website") is owned and operated by:
| Item | Details |
|---|---|
| Legal Name | Nanjing Jungu Information Technology Co., Ltd. （南京聚谷信息技术有限公司） |
| Registered Address | Room 205-59, 2nd Floor, Building 04, No. 18 Jialingjiang East Street, Jianye District, Nanjing, Jiangsu Province, China（中国江苏省南京市建邺区嘉陵江东街18号04幢2层205-59室） |
| Contact Phone | +86 15850817766 |
| Customer Service Email | (Please insert your customer service email) |
2. Jurisdiction & Applicable Law
This Website is operated from the People's Republic of China. We offer products for sale to consumers in Australia and other jurisdictions where we choose to make our products available.
By accessing this Website and placing an order, you acknowledge that:
- The laws of the jurisdiction in which you reside may apply to your transaction with us.
- For Australian consumers, the Australian Consumer Law (ACL) (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) applies to goods sold to you, and nothing in these Terms excludes, restricts, or modifies any right or remedy you are entitled to under the ACL.
- These Terms are governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles, except where mandatory consumer protection laws of your jurisdiction apply.
3. Intellectual Property
All content on this Website, including but not limited to:
- Text, graphics, logos, icons, images, and product photographs
- Product descriptions, specifications, and marketing copy
- Website design, layout, and user interface
- Trademarks, trade names, and brand assets
- Software, code, and underlying technology
…is the exclusive property of Nanjing Jungu Information Technology Co., Ltd. or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and design laws of China and international treaties.
You may not, without our express prior written consent:
- Copy, reproduce, distribute, or create derivative works from any Website content
- Use any of our trademarks or brand assets in any manner
- Scrape, data-mine, or otherwise extract content from this Website
- Frame or mirror any part of this Website on another website
4. Third-Party Services
Our Website is hosted on Shopify Inc. , a third-party e-commerce platform. Your use of the Website is also subject to Shopify's Terms of Service and Privacy Policy. We are not responsible for the practices of Shopify or any other third-party service providers integrated into our store, including payment processors, shipping carriers, and analytics services.
5. Disclaimer of Warranties
To the fullest extent permitted by law, and subject to any rights you may have under the Australian Consumer Law and other applicable mandatory consumer protection legislation:
- This Website and all products are provided on an "as is" and "as available" basis.
- We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.
- Product images are for illustrative purposes only. Actual products may vary slightly in colour, finish, or packaging due to monitor settings and manufacturing variations.
- We make no representations or warranties of any kind, express or implied, regarding the operation of this Website or the information, content, materials, or products included.
📜 SECTION B — TERMS OF SERVICE / 服务条款
6. Acceptance of Terms
By accessing or using this Website, and by placing an order, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use this Website or place an order.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page. It is your responsibility to check this page periodically for changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.
7. Eligibility
By placing an order, you represent and warrant that:
- You are at least 18 years of age (or the age of majority in your jurisdiction).
- You have the legal capacity to enter into a binding contract.
- The information you provide to us is true, accurate, current, and complete.
- You are purchasing products for personal, non-commercial use, unless otherwise agreed in writing.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to cases of suspected fraud, unauthorized transactions, or violation of these Terms.
8. Products & Pricing
Product Descriptions
- We make every effort to accurately describe and display our products. However, we do not warrant that product descriptions, images, or other content are error-free.
- If a product you receive does not match its description, your sole remedy is to return it in accordance with our Refund & Returns Policy.
Pricing
- All prices are listed in Australian Dollars (AUD) and include Australian GST where applicable.
- Prices are subject to change without notice. The price charged will be the price displayed at the time you place your order.
- In the event of a pricing error (e.g., a product listed at an obviously incorrect price), we reserve the right to cancel your order and issue a full refund, regardless of whether the order has been confirmed or your payment has been processed.
9. Orders & Payment
Order Acceptance
- Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason.
- An order is only confirmed when you receive a shipping confirmation email from us. The order confirmation email is an acknowledgment of receipt only and does not constitute acceptance.
Payment
- We accept the payment methods displayed at checkout (e.g., credit/debit cards, PayPal, Apple Pay, Google Pay, etc.).
- By providing payment information, you represent that you are authorized to use the payment method.
- All payments are processed through secure, encrypted third-party payment gateways. We do not store your full credit card details.
Order Limits
- We reserve the right to limit the quantity of items purchased per person, per household, or per order.
- We may cancel orders that appear to be placed by resellers, distributors, or for commercial resale purposes.
10. Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference. Please review our Shipping Policy for details on order processing, shipping methods, delivery timeframes, customs and duties, and related matters.
11. Refunds, Returns & Australian Consumer Law
Your Rights Under the Australian Consumer Law (ACL)
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. These guarantees apply automatically to goods sold to Australian consumers, regardless of where the seller is located.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Our Refund & Returns Policy
Full details of our refund and returns process, including change-of-mind returns (if offered), are set out in our Refund & Returns Policy, which is incorporated into these Terms.
Nothing in these Terms or our Refund & Returns Policy excludes, restricts, or modifies your rights under the Australian Consumer Law.
12. Limitation of Liability
To the fullest extent permitted by law, and subject to any rights you may have under the Australian Consumer Law and other applicable mandatory consumer protection legislation:
- Nanjing Jungu Information Technology Co., Ltd. , its directors, officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, or loss of business opportunity, arising from your use of this Website, any products purchased, or these Terms.
- Our total liability to you for any claim arising out of or relating to these Terms or any product purchased shall not exceed the total amount paid by you for the product(s) giving rise to the claim.
- We are not liable for any delay or failure to perform our obligations under these Terms if such delay or failure is caused by events beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, civil or military authority actions, fire, floods, accidents, strikes, shortages of transportation, fuel, energy, labour, or materials, or disruptions to telecommunications or internet services.
13. User Conduct
You agree not to:
- Use this Website for any unlawful purpose or in violation of any applicable laws.
- Submit false, misleading, or fraudulent information.
- Interfere with or disrupt the security, integrity, or performance of this Website.
- Upload or transmit viruses, malware, or any other malicious code.
- Attempt to gain unauthorized access to our systems, user accounts, or computer networks.
- Use any automated means (robots, spiders, scrapers) to access or collect data from this Website.
- Harass, abuse, or harm our staff or other users.
Violation of any of these terms may result in termination of your access to this Website and cancellation of any pending orders.
14. User-Generated Content
If you submit reviews, comments, photos, or other content to our Website or social media channels ("User Content"):
- You grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide licence to use, reproduce, modify, publish, and distribute such User Content in any media.
- You represent that your User Content does not infringe any third-party intellectual property rights or violate any laws.
- We reserve the right to remove, edit, or refuse to publish any User Content at our sole discretion.
- We are not responsible for User Content posted by third parties.
15. Indemnification
You agree to indemnify, defend, and hold harmless Nanjing Jungu Information Technology Co., Ltd. , its directors, officers, employees, affiliates, and agents from any claim, demand, loss, liability, cost, or expense (including reasonable legal fees) arising out of:
- Your breach of these Terms.
- Your violation of any applicable law or the rights of any third party.
- Any User Content you submit.
16. Dispute Resolution
For Australian Consumers
If you have a concern or complaint about a product or our service, please contact our customer service team first. We are committed to resolving disputes fairly and efficiently.
If you are not satisfied with our response, you may wish to contact:
| Body | Details |
|---|---|
| Australian Competition and Consumer Commission (ACCC) | www.accc.gov.au |
| Your state/territory fair trading office | e.g., NSW Fair Trading, Consumer Affairs Victoria |
Nothing in these Terms limits your right to bring a claim in a court of competent jurisdiction or to seek relief through any applicable consumer dispute resolution mechanism.
General Dispute Resolution
For any dispute not covered by mandatory consumer protection frameworks:
- Negotiation: The parties shall first attempt to resolve the dispute through good-faith negotiations.
- Mediation: If negotiation fails within 30 days, either party may refer the dispute to mediation administered by a mutually agreed mediation body.
- Litigation: If mediation is unsuccessful, either party may pursue the matter in a court of competent jurisdiction in Nanjing, Jiangsu Province, People's Republic of China, subject to any mandatory jurisdictional rights you hold under applicable consumer protection laws.
17. GDPR & Data Protection (EU/UK Customers)
If you are located in the European Union, European Economic Area, or the United Kingdom, additional data protection rights apply under the General Data Protection Regulation (GDPR) and the UK GDPR. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data, and how to exercise your data subject rights.
18. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.
19. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Nanjing Jungu Information Technology Co., Ltd.
20. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Returns Policy, constitute the entire agreement between you and Nanjing Jungu Information Technology Co., Ltd. regarding your use of this Website and purchase of products, superseding any prior agreements, communications, or proposals.
21. Contact Us
For questions about these Terms or any legal matter:
| Method | Details |
|---|---|
| (Please insert your customer service email) | |
| Phone | +86 15850817766 |
| Postal Address | Room 205-59, 2nd Floor, Building 04, No. 18 Jialingjiang East Street, Jianye District, Nanjing, Jiangsu Province, China |
📋 SECTION C — KEY COMPLIANCE DISCLOSURES / 合规披露摘要
Australian Consumer Law (ACL) — Your Rights at a Glance
| Scenario | Your Right Under ACL |
|---|---|
| Product has a major failure | You may choose a full refund or a replacement |
| Product has a minor failure | We will, at our choice, repair, replace, or refund the product |
| Product is not of acceptable quality | Remedy depends on major vs minor failure (see above) |
| Product does not match its description | You may be entitled to a remedy |
| Product is unsafe | This is a major failure — refund or replacement at your choice |
Australian GST Disclosure
| Order Value (Customs Value) | GST Treatment |
|---|---|
| AUD $1,000 or less | 10% GST included in price; we collect and remit to ATO |
| Over AUD $1,000 | GST and duties payable at Australian border by the importer (you) |
No Exclusion of Consumer Rights
⚠️ Nothing in these Terms, our Shipping Policy, or our Refund & Returns Policy is intended to exclude, restrict, or modify any right or remedy you are entitled to under the Australian Consumer Law or any other applicable mandatory consumer protection legislation. Any term that purports to do so is void to that extent.
Disclaimer: These Terms of Service and Legal Notice are provided for general informational and operational purposes. They do not constitute legal advice. E-commerce laws vary by jurisdiction and are subject to change. We recommend that you consult a qualified legal professional in your jurisdiction for advice tailored to your specific circumstances.
© 2026 Nanjing Jungu Information Technology Co., Ltd. All rights reserved.